CSR/Dispatcher (55057)

Precisiontc; Traverse City (MI); On-site; USD 24,796 - 30,307; Full time

Job summary

Precisiontc in Traverse City, MI, is seeking a full-time Customer Service Representative. The candidate will deliver the highest level of quality service to our customers, effectively handling grievances and recommending solutions to meet customer needs.

The ideal candidate must have a high school diploma, previous experience in customer service, and proficiency in Microsoft Office. This role requires excellent communication and active listening skills in a fast-paced environment.

Qualifications

• Requires a high school diploma and/or equivalent.
• Previous customer service experience is preferred.
• Must have experience with Microsoft Office Suite.

Responsibilities

• Deliver the highest level of quality of service to customers.

Skills

Excellent communication skills

Active listening

Service-oriented

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

# CSR/Dispatcher (55057)Hot JobPrecision Plumbing - TRAVERSE CITY, MI 49684## OverviewSalary Range$18.00 - $22.00 HourlyPosition TypeFull Time## DescriptionThe Customer Service Representative will deliver the highest level of quality of service to our customers.## QualificationsCompetenciesExcellent communication skills including active listening. Strong written and verbal communication skills. Service-oriented and able to resolve customer grievances. Ability to handle sensitive customer concerns while proactively recommending solutions that meet the customer and company needs. Ability to prioritize tasks according to importance in a fast-paced environment.Education and ExperienceRequires a high school diploma and/or equivalent. Previous customer service experience is preferred. Must have experience with Microsoft Office Suite.