Customer Service & Dispatch Pro (Weekdays + Benefits)

Titus Electrical Services; Longmont (CO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health & life insurance

Bonuses

Paid holidays

PTO

401(k) matching

Job summary

Titus Electrical Services in Colorado is hiring a full-time Customer Service Rep (CSR) to support our dispatch team and office operations. You’ll handle inbound calls, assist customers with accounts, bill payments, and scheduling while providing empathetic care.

We offer a competitive wage, weekends off, and a comprehensive benefits package including health and life insurance, bonuses, paid holidays, PTO, flex time off, wellness plan, and retirement matching options.

Qualifications

• Experience in a customer-facing role is preferred.
• Excellent phone skills.
• Proficiency with Microsoft Word and Excel for data entry.
• Strong organization and attention to detail.

Responsibilities

• Handle a high volume of inbound calls, emails, and chats.
• Provide accurate information about job orders and scheduling.
• Assist with dispatch duties and coordination with field technicians.
• Maintain a cheerful, professional demeanor and be a team player.

Skills

Phone skills

Data entry

MS Word

MS Excel

Job description

Titus Electrical Services in Colorado is hiring a full-time Customer Service Rep (CSR) to support our dispatch team and office operations. You’ll handle inbound calls, assist customers with accounts, bill payments, and scheduling while providing empathetic care.

We offer a competitive wage, weekends off, and a comprehensive benefits package including health and life insurance, bonuses, paid holidays, PTO, flex time off, wellness plan, and retirement matching options.