Customer Service & Data Operations Specialist

Talentify; Cumming (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Talentify in Georgia, USA is seeking an administrative specialist to provide customer service within the department, maintain accounts, process payments, and generate work orders. The role focuses on data entry, filing, and coordinating with other departments, requiring attention to detail and confidentiality; a high school diploma and two years of related experience are preferred.

Strong computer skills and the ability to work independently are valued. U.S.

Qualifications

• High school diploma or GED; plus 2 years of related experience or training in customer service, utility billing, accounts receivable, data entry, and PC operations.
• Typing speed of 30 wpm preferred and ability to work with multiple software programs.

Responsibilities

• Coordinate daily work assignments and priorities with supervisor.
• Perform data entry and maintain department databases.
• Handle customer service by phone, email, and in person.
• Process payments, receipts, and generate deposits.
• Establish and maintain customer accounts and service requests.
• Prepare reports, forms, and various work orders.

Skills

Customer service

Data entry

Accounts receivable

Office software

Communication

Education

High school diploma or GED

Tools

Billing software

Spreadsheet

Database

Job description

Talentify in Georgia, USA is seeking an administrative specialist to provide customer service within the department, maintain accounts, process payments, and generate work orders. The role focuses on data entry, filing, and coordinating with other departments, requiring attention to detail and confidentiality; a high school diploma and two years of related experience are preferred.

Strong computer skills and the ability to work independently are valued. U.S.