Customer Service & Data Admin Specialist

Forsyth County; Cumming (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K Retirement Plan

Job summary

Forsyth County is seeking a dedicated administrative clerk to provide customer service and support within the department. You will establish and maintain accounts, process payments, and generate service documents while ensuring data accuracy.

The role involves routine data entry, phone and email correspondence, and collaboration with other departments to resolve inquiries and complete tasks in a timely manner.

Qualifications

• High school diploma or GED required; two years of related experience or training preferred.
• Typing speed of 30 wpm preferred.

Responsibilities

• Assist customers and establish/maintain accounts.
• Receive payments and process deposits and service requests.
• Enter data and maintain departmental databases with accuracy.
• Answer calls, emails, faxes, and in-person inquiries.
• Prepare reports, work orders, and receipts.
• Maintain filing systems and documentation per procedures.

Skills

Customer service

Data entry

Accounts receivable

General office work

Personal computer operations

Typing 30 wpm

Education

High school diploma or GED

Job description

Forsyth County is seeking a dedicated administrative clerk to provide customer service and support within the department. You will establish and maintain accounts, process payments, and generate service documents while ensuring data accuracy.

The role involves routine data entry, phone and email correspondence, and collaboration with other departments to resolve inquiries and complete tasks in a timely manner.