Administrative Specialist: Data-Driven Admin & Customer Care

Forsyth County, Georgia; Cumming (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Forsyth County, Georgia seeks an Administrative Clerk to perform specialized administrative work, provide customer service, and process information for a department. The role involves data entry, filing, and handling routine inquiries with accuracy and discretion.

The position requires strong organizational skills, experience in office procedures, and the ability to manage calendars, payments, and records while ensuring confidentiality.

Qualifications

• High school diploma or GED, with one year of related office experience preferred.
• Excellent data entry and basic bookkeeping skills.
• Ability to handle cash, maintain records, and protect confidentiality.

Responsibilities

• Process a variety of department documents within established procedures.
• Answer phones, greet visitors, direct to appropriate staff, and relay messages.
• Provide information about services, forms, fees, and timeframes.
• Receive and post payments, balance cash drawer, and report revenues.
• Enter and verify data in computer systems; maintain file records.
• Coordinate calendars and schedule appointments and hearings.
• Prepare and file reports, invoices, and correspondence.
• Maintain confidentiality of sensitive information.
• Assist with court-related duties when assigned (notarization, calendars).

Skills

Data entry

Customer service

Cash handling

Record keeping

Notary (optional)

Education

High school diploma or GED

Tools

GCIC Terminal Operator certification

Job description

Forsyth County, Georgia seeks an Administrative Clerk to perform specialized administrative work, provide customer service, and process information for a department. The role involves data entry, filing, and handling routine inquiries with accuracy and discretion.

The position requires strong organizational skills, experience in office procedures, and the ability to manage calendars, payments, and records while ensuring confidentiality.