Customer Service & Orders Specialist

Talentify; Peachtree City (GA); On-site; USD 29,000 - 33,000; Full time

Job summary

Talentify is seeking a Customer Service Representative I to manage a customer portfolio in Peachtree City, GA. The role involves responding to customer needs with timely, accurate and professional service, processing orders and quotes, and maintaining quality communication with customers and internal teams.

The position requires a high school diploma (or equivalent) and at least 2 years of related experience. Proficiency with Windows, Outlook, Word and Excel is expected; ERP knowledge is a plus.

Qualifications

• Requires a high school diploma or equivalent and 2 years of experience in the field or related area.
• Strong communication and problem-solving skills are essential.
• Proficiency with Windows, Outlook, Word and Excel; ERP familiarity is a plus.

Responsibilities

• Respond to customer requests and quotes, process orders and maintain professional communication.
• Coordinate with internal departments to ensure pricing, part numbers, and delivery dates are accurate.
• Monitor orders to meet delivery dates and ensure compliance with terms and conditions.
• Provide shipping documents when required and support accounts receivable to resolve issues.

Skills

Technical aptitude

Data entry accuracy

Teamwork

Communication

Multitasking

Education

High school diploma or equivalent

Tools

ERP knowledge

Job description

Talentify is seeking a Customer Service Representative I to manage a customer portfolio in Peachtree City, GA. The role involves responding to customer needs with timely, accurate and professional service, processing orders and quotes, and maintaining quality communication with customers and internal teams.

The position requires a high school diploma (or equivalent) and at least 2 years of related experience. Proficiency with Windows, Outlook, Word and Excel is expected; ERP knowledge is a plus.