Customer Service & Data Entry Specialist - Invoicing & Orders

Fire-Dex, Inc.; New York (NY); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Profit sharing bonuses

Health, dental, and vision insurance

Paid time off and parental leave

401(k) with employer matching

Life insurance and short-term disab.

Employee assistance program

Zusammenfassung

Gear Wash, a Fire-Dex company, is seeking a Customer Service and Data Entry Associate in Bronx, NY. This full-time role handles professional customer service and accurate invoice processing, working closely with Operations, Drivers, and Finance to ensure gear tracking and billing efficiency.

The position requires at least 2 years in customer service with strong communication and detail orientation. Proficiency in Microsoft Office is essential, with invoicing experience a plus.

Qualifikationen

• Minimum of 2 years of experience in customer service and administrative support; billing or invoicing experience preferred.
• Strong attention to detail with the ability to maintain accurate records.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Experience with invoicing, accounting, or accounts receivable systems preferred.
• Strong verbal and written communication skills.

Aufgaben

• Respond to incoming phone calls, emails, and messages from customers in a timely and professional manner.
• Process invoices accurately and on schedule, including month-end billing deadlines.
• Review, verify, and close work orders prior to invoicing, resolving discrepancies as needed.
• Coordinate with Operations Supervisors and drivers to track gear status and support pickups and deliveries.
• Maintain communication with customers regarding service updates and billing questions.
• Follow up on outstanding invoices and document collection activity with Finance.

Kenntnisse

Customer service

Administrative support

Strong communication

Attention to detail

Tools

Outlook

Excel

Word

Microsoft Office

Jobbeschreibung

Gear Wash, a Fire-Dex company, is seeking a Customer Service and Data Entry Associate in Bronx, NY. This full-time role handles professional customer service and accurate invoice processing, working closely with Operations, Drivers, and Finance to ensure gear tracking and billing efficiency.

The position requires at least 2 years in customer service with strong communication and detail orientation. Proficiency in Microsoft Office is essential, with invoicing experience a plus.