Customer Service Representative

MV Transportation; Los Angeles (CA); On-site; USD 25,571 - 36,420; Part time

Job summary

MV Transportation is looking for a Customer Service Representative in Los Angeles, California. The role involves reconciling drivers manifests, managing reservations, and assisting with application processes. Strong communication skills and attention to detail are crucial.

The ideal candidate will possess experience in Microsoft Word and Excel, alongside customer service expertise. The position offers a starting hourly rate of $22.50 and a dynamic, fast-paced environment.

Qualifications

• Experience with Microsoft Word and Excel.
• Excellent ten key skills and attention to detail.
• Ability to multi-task and work under pressure.
• Strong interpersonal and communication skills.

Responsibilities

• Reconcile drivers manifests and accurately enter data.
• Take reservations and provide information.
• Assist with application processes and prepare eligibility letters.
• Support the Accounting Manager with various tasks.

Skills

Microsoft Word

Excel

Ten key skills

Attention to detail

Customer service experience

Interpersonal skills

Bilingual English/Spanish

Job description

Overview

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Responsibilities

MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.

Qualifications

TalentRequirements:

• Experience with Microsoft Word, Excel and excellent ten key skills.
• Attentive to details.
• Able to multi-task and to work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.
• Transit experience a plus.
• Bilingual English/Spanish a plus.

Starting hourly rate: $22.50

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.