Customer Service & Data Entry Specialist

Cintas Corporation; Chicago (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with Company Match/ESOP

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Career Development Opportunities

Job summary

Cintas Corporation in Chicago, IL, is seeking a Customer Service Representative to support internal partners and external customers. You will handle calls, data entry, account reconciliation, invoicing and order processing, providing timely issue resolution and follow-up.

The role requires 1+ year of customer service experience, a high school diploma or GED, and proficiency with Microsoft Office. We offer competitive pay, benefits and opportunities for career development.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.
• Experience handling inbound and outbound calls and data entry.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation.
• Prepare reports and invoices.
• Process new accounts and orders.
• Make outbound calls to obtain information and follow up.
• Handle miscellaneous projects as assigned.

Education

High School Diploma/GED

Bachelor's Degree

1+ years' customer service experience

Experience with inbound/outbound calls

3+ years' B2B account support

Microsoft Office (Word, Excel, Outlook)

Proofreading and editing documents

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Cintas Corporation in Chicago, IL, is seeking a Customer Service Representative to support internal partners and external customers. You will handle calls, data entry, account reconciliation, invoicing and order processing, providing timely issue resolution and follow-up.

The role requires 1+ year of customer service experience, a high school diploma or GED, and proficiency with Microsoft Office. We offer competitive pay, benefits and opportunities for career development.