Customer Service Representative

Cintas Corporation; Lawrenceville (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Paid Time Off

Health, Dental, and Vision Benefits

Career Advancement Opportunities

Job summary

Cintas Corporation is looking for a Customer Service Representative to handle both internal and external customer calls. Your role will involve issue resolution, data entry, and account reconciliation.

With a focus on providing excellent service, you will also prepare reports and invoices, process accounts, and make follow-up calls. Benefits include competitive pay, 401(k) with match, and comprehensive health insurance plans.

Qualifications

• 1+ years' customer service experience required.
• High School Diploma/GED required; Bachelor's Degree preferred.
• Experience handling heavy inbound and outbound calls.

Responsibilities

• Answer customer calls and resolve issues promptly.
• Assist in account reconciliation and data entry.
• Prepare reports, invoices, and process new accounts.

Skills

Customer service experience

Microsoft Office proficiency

Inbound and outbound calls

Business-to-business support

Education

High School Diploma/GED

Bachelor's Degree (preferred)

Job description

Requisition Number: 236231

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Operations

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift