Customer Service Specialist — Inbound/Outbound Support (FT)

Cintas Corporation; Independence Township (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive medical, dental and vision

401(k) with company match/ESOP

Paid time off and holidays

Career development opportunities

Job summary

Cintas Corporation is seeking a Customer Service Representative in Independence, OH to provide support to internal partners and external customers. Responsibilities include answering calls, data entry, account processing, and reporting while ensuring timely resolution of issues.

The role requires 1+ year of customer service experience, a high school diploma (Bachelor's degree preferred), and proficiency with Microsoft Office.

Qualifications

• 1+ years of customer service experience
• High School Diploma/GED required; Bachelor's Degree preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Experience with proofreading and editing documents is a plus

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and processing of new accounts and orders.
• Prepare reports and invoices; assist in account reconciliation.
• Make outbound calls to obtain information and follow up to resolve issues.

Skills

Customer service experience

MS Office

Intranet/Internet proficiency

Proofreading

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Cintas Corporation is seeking a Customer Service Representative in Independence, OH to provide support to internal partners and external customers. Responsibilities include answering calls, data entry, account processing, and reporting while ensuring timely resolution of issues.

The role requires 1+ year of customer service experience, a high school diploma (Bachelor's degree preferred), and proficiency with Microsoft Office.