Customer Service Representative: Cintas Corporation in Chicago

Myadbay; Chicago (IL); Híbrido; USD 26.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision plans

401(k) with company match

Profit sharing and employee stock-ow n

Insurance: disability, life, AD&D

Paid time off and holidays

Descripción de la vacante

Cintas Corporation in Chicago, Illinois, is hiring a full-time Customer Service Representative for its first-shift service operation. The role pays $18.98 to $23.93 per hour and handles customer communication, account information, order processing, and issue resolution.

The Chicago position requires at least one year of customer service experience and a high school diploma or GED. The role supports internal partners and external customers through phone service, data entry, account

Formación

• A high school diploma or GED and at least one year of customer service experience are required.
• Experience with Microsoft Word, Excel, and Outlook and proficiency with online tools is preferred.
• Business-to-business account support and heavy call experience are advantageous.

Responsabilidades

• Handle customer communication, account information, order processing and issue resolution.
• Support internal partners and external customers via phone, data entry, and account reconciliation.
• Prepare reports, invoices, and process new accounts and orders.
• Make outbound calls for follow-up and handle miscellaneous projects as needed.

Conocimientos

Customer service

Phone communication

Data entry

Account reconciliation

Educación

High school diploma or GED

Bachelor's degree preferred

Herramientas

Microsoft Word

Excel

Outlook

Descripción del empleo

• Customer Service Representative: Cintas Corporation in Chicago

Customer Service Representative: Cintas Corporation in Chicago

Company - Cintas Corporation
Chicago, IL 60638

Cintas Corporation is hiring a full-time Customer Service Representative in Chicago, Illinois, for its first-shift service operation. The role pays $18.98 to $23.93 per hour and handles customer communication, account information, order processing, and issue resolution. The Chicago position requires at least one year of customer service experience and a high school diploma or GED.

The role supports internal partners and external customers through phone service, data entry, account reconciliation, reports, invoices, new accounts, and orders. The position also includes outbound calls and occasional projects. Cintas identifies Microsoft Word, Excel, Outlook, proofreading, and editing as relevant skills, while business-to-business account support and heavy call experience are preferred.

• Role: Customer Service Representative
• Location: Chicago, IL 60638
• Employment type: Full-time, first shift
• Pay: $18.98 to $23.93 per hour
• Required experience: At least one year of customer service experience
• Required education: High school diploma or GED

Candidates applying for the Cintas role should have the required education and customer service experience ready to document. The application decision also includes whether the first-shift schedule, Chicago location, and customer-facing account work match their availability and experience.

Customer Service Work In Chicago

The Customer Service Representative answers customer calls and resolves issues promptly. Daily work includes entering information, assisting with account reconciliation, preparing reports and invoices, processing new accounts and orders, and making outbound calls for follow-up.

Internal partners and external customers receive support from the same service function. Occasional miscellaneous projects add work beyond calls and order processing, so the role calls for organized handling of changing requests. The first-shift schedule places the role in a daytime service operation.

Skills Used By The Representative

Clear communication supports phone conversations, follow-up calls, and issue resolution. Data accuracy supports account records, invoices, reports, and new orders. Microsoft Word, Excel, Outlook, and internet or intranet tools are named skills for the position.

• Customer service and account support
• Inbound and outbound phone communication
• Data entry and account reconciliation
• Microsoft Word, Excel, and Outlook
• Proofreading and editing
• Report, invoice, and order processing

Business-to-business account support is preferred, as is experience with heavy inbound and outbound calls and call transfers. Proofreading and editing experience also appears among the preferred qualifications. These skills connect the representative's customer contact work with the records and documents maintained during service operations.

Required And Preferred Qualifications

A high school diploma or GED and at least one year of customer service experience are required. The experience may include direct customer communication and issue resolution, both of which are central to the role.

A bachelor's degree is preferred but not required. Three or more years of business-to-business account support, heavy call volume, call transfers, and proficiency with Microsoft Word, Excel, Outlook, and online tools strengthen the application. The position also names proofreading and editing experience as preferred.

The hourly pay range is $18.98 to $23.93. The published compensation also includes a benefits package with medical, dental, and vision plans, four medical plan options including one at zero cost, and a 401(k) with company match, profit sharing, and employee stock ownership.

Company-paid disability, life, and accidental death and dismemberment insurance are included. Paid time off and holidays accompany skills development, training, and career advancement opportunities. The published role does not state a bonus amount or a separate commission plan.

Application Facts For The Chicago Role

The position is based at the Cintas operation listed in Chicago, Illinois, ZIP code 60638. Its full-time, first-shift schedule and customer service focus define the daily work arrangement stated for the opening.

The application requires the candidate to present the required education and customer service background. The published requisition identifies the role as Customer Service Representative and assigns it requisition number 234143. Related job opportunities include the wider employment listings, while customer service jobs narrow the category.

Chicago Search And Service Options

The Chicago location gives this role a local search focus for candidates comparing customer service work in the city. A location-filtered set of Chicago jobs keeps the geographic search separate from the employer's own application process.

The category and city can also be combined when candidates compare customer support work in Chicago . Cintas' listed duties give that search a concrete reference point: customer calls, account records, reports, invoices, orders, and follow-up communication.

Questions About The Customer Service Representative Role

What is the job location? The role is in Chicago, Illinois, ZIP code 60638.

Is the position full-time? Yes. The Cintas opening is a full-time, first-shift position.

What experience is required? At least one year of customer service experience is required. Business-to-business account support and heavy call experience are preferred.

What education is required? A high school diploma or GED is required. A bachelor's degree is preferred.

What does the role pay? The published hourly range is $18.98 to $23.93.

The Cintas role combines customer communication with account records, billing documents, orders, and follow-up. Its required education and one-year experience threshold identify the baseline for the Chicago opening.

The position also gives qualified customer service professionals a defined first-shift schedule and access to the listed insurance, retirement, paid-time-off, and development programs. The application remains tied to the employer's published requisition and its Chicago service operation.