First-Shift Customer Service Specialist - Chicago

Myadbay; Chicago (IL); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Profit sharing and employee stock-ow n

Insurance: disability, life, AD&D

Paid time off and holidays

Job summary

Cintas Corporation in Chicago, Illinois, is hiring a full-time Customer Service Representative for its first-shift service operation. The role pays $18.98 to $23.93 per hour and handles customer communication, account information, order processing, and issue resolution.

The Chicago position requires at least one year of customer service experience and a high school diploma or GED. The role supports internal partners and external customers through phone service, data entry, account

Qualifications

• A high school diploma or GED and at least one year of customer service experience are required.
• Experience with Microsoft Word, Excel, and Outlook and proficiency with online tools is preferred.
• Business-to-business account support and heavy call experience are advantageous.

Responsibilities

• Handle customer communication, account information, order processing and issue resolution.
• Support internal partners and external customers via phone, data entry, and account reconciliation.
• Prepare reports, invoices, and process new accounts and orders.
• Make outbound calls for follow-up and handle miscellaneous projects as needed.

Skills

Customer service

Phone communication

Data entry

Account reconciliation

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Cintas Corporation in Chicago, Illinois, is hiring a full-time Customer Service Representative for its first-shift service operation. The role pays $18.98 to $23.93 per hour and handles customer communication, account information, order processing, and issue resolution.

The Chicago position requires at least one year of customer service experience and a high school diploma or GED. The role supports internal partners and external customers through phone service, data entry, account