Customer Service Counter Specialist — Growth & Benefits

Von Maur, Inc.; Jefferson (WI); Vor Ort; USD 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - new 0

Zusammenfassung

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support. You will greet customers, answer calls, assist with charge accounts, and help prepare and package purchases for shipment.

The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department. Von Maur emphasizes generous benefits, competitive wages, a merchandise discount, a 401(k) plan, and internal career growth

Aufgaben

• Greet customers warmly, provide friendly assistance, and thank every customer.
• Answer multi-line telephone calls and direct customers to the appropriate area as needed.
• Assist with customer charge accounts—open accounts, process payments, and answer questions.
• Prepare, box, and wrap customer purchases and online orders for shipment or pickup.
• Calculate service counter and store cash work, and prepare bank deposits as required.
• Maintain a clean, organized department and assist with store operations.
• Be available to work on-site for day, evening, and weekend shifts.

Jobbeschreibung

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support. You will greet customers, answer calls, assist with charge accounts, and help prepare and package purchases for shipment.

The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department. Von Maur emphasizes generous benefits, competitive wages, a merchandise discount, a 401(k) plan, and internal career growth