Customer Service Counter Specialist

Von Maur, Inc.; Town of Albany (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to keep the store connected as a reliable information point and help customers with purchases, payments, and inquiries. You’ll greet customers, answer calls, wrap orders, and prepare deposits while maintaining an organized counter.

This on-site role requires day, evening, and weekend availability. Von Maur emphasizes strong service, generous benefits, and opportunities to grow with a family-owned company that values its employees.

Qualifications

• Must be available to work on-site for day, evening, and weekend shifts.
• Strong communication and friendly demeanor.
• Ability to assist customers with questions and payments.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Skills

Customer service

Phone handling

Cash handling

Tools

POS system

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to keep the store connected as a reliable information point and help customers with purchases, payments, and inquiries. You’ll greet customers, answer calls, wrap orders, and prepare deposits while maintaining an organized counter.

This on-site role requires day, evening, and weekend availability. Von Maur emphasizes strong service, generous benefits, and opportunities to grow with a family-owned company that values its employees.