Customer Service Counter Specialist – Growth & Benefits

Von Maur, Inc.; Town of Waterloo (WI); Presencial; USD 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Descripción de la vacante

Von Maur, Inc. is seeking a Customer Service Counter Associate to connect customers with information and support in a fast-paced department. You will greet shoppers, assist with questions, and ensure a positive, helpful experience.

On-site roles require day, evening, and weekend shifts; you will handle purchases, process payments, prepare orders for shipment, and maintain a clean, organized counter. Von Maur values service, growth, and internal advancement.

Formación

• Greet customers warmly and provide friendly service.
• Answer a multi-line phone and assist customers.
• Process counter services, including opening accounts and accepting payments.

Responsabilidades

• Own the customer experience with friendly, sincere greetings.
• Answer multi-line telephone and direct customers as needed.
• Provide counter services including opening accounts, payments, and answering questions.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service counter cash work and assist with bank deposits.
• Maintain a clean and organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Conocimientos

Customer service

Communication

Friendly demeanor

Descripción del empleo

Von Maur, Inc. is seeking a Customer Service Counter Associate to connect customers with information and support in a fast-paced department. You will greet shoppers, assist with questions, and ensure a positive, helpful experience.

On-site roles require day, evening, and weekend shifts; you will handle purchases, process payments, prepare orders for shipment, and maintain a clean, organized counter. Von Maur values service, growth, and internal advancement.