Customer Service Counter Associate — Growth & Benefits

Von Maur, Inc.; Town of Brooklyn (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to connect with shoppers, greet customers, and help with purchases and inquiries. This on-site role supports a fast-paced department and emphasizes friendly service and accuracy in transactions.

You will answer calls, process payments, prepare boxes for orders, and maintain an orderly counter. The position offers opportunities for growth, benefits, and a family-oriented culture.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Skills

Customer service

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to connect with shoppers, greet customers, and help with purchases and inquiries. This on-site role supports a fast-paced department and emphasizes friendly service and accuracy in transactions.

You will answer calls, process payments, prepare boxes for orders, and maintain an orderly counter. The position offers opportunities for growth, benefits, and a family-oriented culture.