Customer Experience Counter Associate — Growth & Benefits

Von Maur, Inc.; Fall River (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - crea-

Job summary

Von Maur, Inc. invites applications for a Customer Service Counter Associate to help keep the store connected as a reliable information and support source. The role focuses on greeting customers, answering calls, and handling counter and cash duties while ensuring neat, organized departments.

The position offers on-site work with day, evening, and weekend shifts, plus benefits and opportunities to grow within the company. Von Maur values customer service and employee development.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur, Inc. invites applications for a Customer Service Counter Associate to help keep the store connected as a reliable information and support source. The role focuses on greeting customers, answering calls, and handling counter and cash duties while ensuring neat, organized departments.

The position offers on-site work with day, evening, and weekend shifts, plus benefits and opportunities to grow within the company. Von Maur values customer service and employee development.