CUSTOMER SERVICE COUNTER

Von Maur, Inc.; Glenview (IL); Presencial; USD 22 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

401(k) retirement plan

Merchandise discount

Career growth

No holiday overtime

Resumo da oferta

Von Maur, Inc. in Glenview, IL is seeking a Customer Service Counter Associate to greet customers, answer phones, open charge accounts, process payments, and wrap purchases for shipment.

You will also balance cash and deposits and keep the department organized while working on-site for day, evening, and weekend shifts. The position offers competitive wages, a generous merchandise discount, and comprehensive benefits, including health, dental, vision, disability, term life insurance, a flexible

Qualificações

• Greet customers and deliver friendly service.
• Answer multi-line telephone and direct customers.
• Handle charge accounts and payments.
• Prepare, box and wrap purchases for shipment.
• Balance cash and deposits.
• Keep the department clean and organized.
• Be available to work on-site day, evening, and weekend shifts.

Responsabilidades

• Own the customer experience from greeting to farewell.
• Assist customers by phone or in-person.
• Process charge accounts and payments.
• Prepare purchases for shipment and wrap items.
• Maintain a clean, organized counter and floor.
• Support on-site operations across shifts.

Conhecimentos

Customer service

Cash handling

Telephone support

On-site presence

Descrição da oferta de emprego

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

WHAT YOU'LL DO:

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone - assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

The expected base wage for this position is $16.00 - $18.00/hr with overtime eligibility. Successful candidates’ wages will be determined based on their individual qualifications for the position. Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.