Customer Service & Cash Handling Specialist

Grays Harbor PUD No. 1; Aberdeen (WA); On-site; USD 33,000 - 41,000; Full time

Job summary

Grays Harbor PUD No. 1 is hiring for a Customer Service Support role within the District's Customer Service Department in Washington.

You will handle payments, mail processing, switchboard duties, and front-desk reception, while upholding confidentiality and accuracy in daily transactions. The position requires strong interpersonal skills, accurate cash handling, data entry ability, and knowledge of office equipment.

Qualifications

• High school diploma or equivalent is required.
• Post high school education or training, or comparable work experience, preferred.

Responsibilities

• Answer and route incoming calls at switchboard and direct customers to correct departments.
• Process mail, payments, and inter-office mail; maintain supplies for mail processing.
• Provide backup for Customer Service; respond to general billing inquiries and update customer records.
• Balance cash receipts, prepare bank deposits, and process agency payments.
• Perform other related duties; assist in training as needed.

Skills

Cash handling

Data entry

Interpersonal skills

Switchboard

Office equipment

Education

High school diploma or equivalent

Post high school education or training

Tools

Office machines

Computer skills

Multi-line switchboard

Job description

Grays Harbor PUD No. 1 is hiring for a Customer Service Support role within the District's Customer Service Department in Washington.

You will handle payments, mail processing, switchboard duties, and front-desk reception, while upholding confidentiality and accuracy in daily transactions. The position requires strong interpersonal skills, accurate cash handling, data entry ability, and knowledge of office equipment.