Customer Service Rep 09425

Domino's Franchise; Prosser (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Paid sick leave (WA)

Paid family and medical leave (WA)

Tips

Job summary

Domino's Franchise in Prosser, WA is seeking a Customer Service Representative to greet customers, take orders, process payments and maintain a clean, welcoming store environment.

The role involves light stocking, assisting with menu items, and providing friendly service while following safety and food-handling guidelines. Hours are part-time with compensation reflecting the WA wage range and tips.

Qualifications

• Excellent organization, prioritization, accuracy and time management.
• Ability to multitask in a hectic, changing environment.
• Maintain focus on high-priority tasks in a dynamic setting.
• Must be able to bend, stand, and lift up to 40 lbs.
• Confidentiality and basic cash handling skills.

Responsibilities

• Greet every customer and take orders.
• Demonstrate knowledge of menu items and ingredients.
• Take food orders quickly and accurately.
• Interact with customers to resolve issues with supervisor support.
• Operate cash register and handle cash/credit payments.
• Keep work and customer areas clean and stocked.
• Follow proper food handling, labeling, dating and storage procedures.
• Assist in preparing and boxing items as needed.
• Receive inventory and move supplies as required.

Skills

Strong verbal skills

Excellent organization

Multitasking

Time management

Attention to detail

Customer service focus

Confidentiality

Tools

POS system

Cash handling

Job description

Job Description

Position Description

Position: Customer Service Representative
Reports to: Manager
Hours/wk: 15-25
Salary/Wage Range: $17.13-$18.00

Benefits

Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.

Summary Description

Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.

Responsibilities

• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies

Key Competencies

• Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.

Focused to achieving results

• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• "Can do" attitude toward unfamiliar tasks.
• Like to be part of a team

Positive attitude, flexible and adaptable

• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.

Technical knowledge/skills

• Strong verbal skills
• Confidentiality
• Comfortable using POS system

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.