Insurance Claims & Customer Service Associate (Part-Time)

Indiana Farm Bureau Insurance; Paoli (IN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid vacation leaves

Sick leave

401(k) with match

Bonus potential up to 20%

Job summary

Indiana Farm Bureau Insurance in Paoli, IN is seeking a part-time Customer Service Associate to handle calls, greet walk-in customers, and assist with claims paperwork. You will provide proof of insurance documents, answer questions, and support the claims team while maintaining accuracy, time management, and teamwork.

Requirements include a high school diploma, 1 year of customer service experience, ability to obtain a Property & Casualty license within 2 years, proficiency with Microsoft

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• Paid vacation/sick leave eligibility.
• 401(k) with match.
• Full-time with a Monday - Friday schedule.
• Potential for a yearly bonus up to 20% of salary.
• Collaborate in a team environment.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers.
• Assists with claims paperwork requested by claim representatives.
• Provides proof of insurance documents requested by clients.
• Performs additional duties assigned by management.

Skills

Customer service

Time management

Problem solving

Attention to detail

Team collaboration

Education

High School diploma or GED

Property & Casualty license plan

Tools

Microsoft Office

Job description

Indiana Farm Bureau Insurance in Paoli, IN is seeking a part-time Customer Service Associate to handle calls, greet walk-in customers, and assist with claims paperwork. You will provide proof of insurance documents, answer questions, and support the claims team while maintaining accuracy, time management, and teamwork.

Requirements include a high school diploma, 1 year of customer service experience, ability to obtain a Property & Casualty license within 2 years, proficiency with Microsoft