Customer Service Associate (Part-Time) — Insurance & Claims Support

Ultipro; Indiana, Northern (PA, KY); Hybrid; USD 19,000 - 26,000; Part time

Benefits offered by this job

Paid vacation/sick leave

401(k) with match

Bonus potential up to 20%

Job summary

Ultipro is seeking a Customer Service Associate for a part-time, on-site role in Paoli, IN. You will handle incoming calls, assist walk-in customers, and support claims documentation, with eligibility for a yearly bonus and a 401(k) match. License readiness and strong organizational skills are required.

Requirements include a high school diploma or GED and at least 1 year of customer service experience. Proficiency in Microsoft Office and problem-solving abilities are essential, with a

Qualifications

• High school diploma or GED.
• At least 1 year of customer service experience.
• Property & Casualty license required or must obtain within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Attention to detail and accuracy.
• Part-time role with Monday–Friday schedule.
• Benefits include paid vacation/sick leave and 401(k) with match.
• Bonus potential up to 20% of salary; collaborative team environment.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• HAndles walk-in customers.
• Assists with claims paperwork requested by claim representatives.
• Provides proof of insurance documents requested by clients.
• Other duties as assigned by management.

Skills

Customer service

Phone support

Team player

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Ultipro is seeking a Customer Service Associate for a part-time, on-site role in Paoli, IN. You will handle incoming calls, assist walk-in customers, and support claims documentation, with eligibility for a yearly bonus and a 401(k) match. License readiness and strong organizational skills are required.

Requirements include a high school diploma or GED and at least 1 year of customer service experience. Proficiency in Microsoft Office and problem-solving abilities are essential, with a