Customer Service Associate — Parking Tech Support

SP Plus Corporation; Houston (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) plan

Job summary

SP+, a Metropolis Company, seeks a Customer Service Associate in Houston, TX to assist customers, handle payments, and maintain a clean, safe facility. The role requires strong communication and a high level of service in a fast-paced environment.

Responsibilities include assisting with automated revenue control systems, guiding customers, and ensuring smooth operations across shifts, with potential weekend work. Competitive benefits apply.

Qualifications

• Education: High School Diploma or equivalent.
• Experience with automated parking access control hardware and software or a high aptitude for technology.
• Availability to work 2nd/3rd shifts and weekends as required.

Responsibilities

• Assist customers with payment to automated revenue control equipment.
• Help customers with parking services and facilitate traffic flow.
• Lead programs to improve client and customer satisfaction.
• Manage day-to-day activities of the location.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma

Tools

Payment terminals

Job description

SP+, a Metropolis Company, seeks a Customer Service Associate in Houston, TX to assist customers, handle payments, and maintain a clean, safe facility. The role requires strong communication and a high level of service in a fast-paced environment.

Responsibilities include assisting with automated revenue control systems, guiding customers, and ensuring smooth operations across shifts, with potential weekend work. Competitive benefits apply.