Parking Experience Specialist

SP Plus Corporation; San Antonio (TX); On-site; USD 18,000 - 25,000; Part time

Job summary

SP+, a Metropolis Company, is seeking a Customer Service Representative in San Antonio, TX. The role supports daily parking operations, ensuring smooth vehicle flow and assisting guests at automated payment points.

The position emphasizes friendly, professional service, accuracy in handling payments, and reliability for the assigned shifts Wednesday–Friday 7:00 AM–3:00 PM and Thursday– Saturday 4:00 PM–12:00 AM. A high school diploma is required.

Qualifications

• Experience in delivering customer service in fast‑paced settings.
• Ability to operate basic payment and ticketing equipment.
• Strong communication and problem solving when assisting customers.

Responsibilities

• Ensure customers have a seamless parking experience.
• Assist customers with payments at automated systems.
• Maintain cleanliness and orderly flow at entrances/exits.
• Respond to customer questions and resolve complaints with supervisor guidance.

Skills

Customer service

Communication

Cash handling

Problem solving

Education

High School Diploma

Tools

Automated parking access control hardware and software

Job description

SP+, a Metropolis Company, is seeking a Customer Service Representative in San Antonio, TX. The role supports daily parking operations, ensuring smooth vehicle flow and assisting guests at automated payment points.

The position emphasizes friendly, professional service, accuracy in handling payments, and reliability for the assigned shifts Wednesday–Friday 7:00 AM–3:00 PM and Thursday– Saturday 4:00 PM–12:00 AM. A high school diploma is required.