Customer Service Associate: Order Support & Product Info

Distribution International; Tucson (AZ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

AssuredExcellence®: minimal to no cost

Flexible Spending Accounts (FSA)

Health Spending Account (HSA)

Life & Disability Insurance

Employee Assistance Program (EAP)

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Length of Service Award

Job summary

Distribution International is seeking a customer service-focused team member to serve as the key contact for our branch, providing order support and product information to our customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process.

The ideal candidate has 1-2 years in a customer service role, strong communication skills, basic math ability, and a professional, personable attitude.

Qualifications

• 1-2 years of experience in a customer service role.
• Excellent communication skills, both verbal and written.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.

Responsibilities

• Maintain a positive rapport with customers and provide world-class service.
• Demonstrate exemplary customer service skills, analytics and problem-solving abilities.
• Use computer systems to process and review dealer orders, requests and acknowledgements.
• Perform any other duties as assigned.

Skills

Customer service experience

Excellent communication

Basic math

Positive attitude

Team player

Job description

Distribution International is seeking a customer service-focused team member to serve as the key contact for our branch, providing order support and product information to our customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process.

The ideal candidate has 1-2 years in a customer service role, strong communication skills, basic math ability, and a professional, personable attitude.