Customer Service Associate I: In-Store Support & Guest Care

Family Dollar Stores Of Maryland LLC; Hagerstown (MD); On-site; USD 30,000 - 36,000; Full time

Job summary

Family Dollar Stores Of Maryland LLC in Maryland is seeking a Customer Service Associate to provide a great shopping experience, help customers, and support daily store operations.

You will assist customers, handle transactions at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes friendly interactions with customers and colleagues, adherence to routines, and performing other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cashier cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a clean, safe, and respectful environment.
• Maintain cleanliness of store and restrooms, and keep areas neat.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Cash handling

Communication

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Family Dollar Stores Of Maryland LLC in Maryland is seeking a Customer Service Associate to provide a great shopping experience, help customers, and support daily store operations.

You will assist customers, handle transactions at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes friendly interactions with customers and colleagues, adherence to routines, and performing other duties as assigned.