Retail Customer Service Specialist I

Family Dollar Stores Of Maryland LLC; Riverdale Park (MD); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Family Dollar Stores Of Maryland LLC is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, stock shelves, unload merchandise, and keep the store clean and organized.

The role emphasizes safety, professionalism, and strong customer relations, with opportunities to grow within a busy retail environment in Maryland.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain cleanliness throughout the store, restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat.

Skills

Customer service

Communication

Organizational skills

Problem solving

Instruction following

Physical ability

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Maryland LLC is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, stock shelves, unload merchandise, and keep the store clean and organized.

The role emphasizes safety, professionalism, and strong customer relations, with opportunities to grow within a busy retail environment in Maryland.