Customer Experience Specialist I

Family Dollar Stores Of Maryland LLC; Woodlawn (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Retirement plan

Job summary

Family Dollar Stores Of Maryland LLC in the United States is seeking a Customer Service Associate to help customers, process transactions, and maintain a friendly store environment.

You will assist with stock, unload trucks, stock replenishment, and keep the store clean while upholding safety and high service standards. This role emphasizes teamwork, reliable communication, and a willingness to follow store policies and procedures.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Retail experience

Communication skills

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Maryland LLC in the United States is seeking a Customer Service Associate to help customers, process transactions, and maintain a friendly store environment.

You will assist with stock, unload trucks, stock replenishment, and keep the store clean while upholding safety and high service standards. This role emphasizes teamwork, reliable communication, and a willingness to follow store policies and procedures.