Retail Customer Experience Associate

Family Dollar Stores Of Maryland LLC; Dundalk (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Maryland LLC in Dundalk, MD is seeking a Customer Service Associate to help customers, process transactions at the register, and uphold a friendly shopping environment.

You will stock and stock replenishment, unload merchandise, and keep the store clean and safe while delivering great service.

This role emphasizes teamwork, reliable communication, and the ability to follow instructions and adapt to daily tasks.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail or similar setting preferred.
• Able to lift 30–50 lbs and perform frequent walking/standing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain clean, safe, and presentable store environment.
• Follow any other duties as assigned.

Skills

Customer service skills

Relationship management

Communication skills

Organizational skills

Problem-solving

Decision-making

Follow instructions

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Family Dollar Stores Of Maryland LLC in Dundalk, MD is seeking a Customer Service Associate to help customers, process transactions at the register, and uphold a friendly shopping environment.

You will stock and stock replenishment, unload merchandise, and keep the store clean and safe while delivering great service.

This role emphasizes teamwork, reliable communication, and the ability to follow instructions and adapt to daily tasks.