Customer Service Associate — Home Improvement Retail

Lowe's; Mentor (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe’s is hiring a Customer Service Associate in Mentor, OH. You will greet customers, assist with product locations and checkout, and help maintain merchandise availability across departments.

The role requires customer-service aptitude, basic math and computer use, and the ability to stand for long periods. Some positions may involve lifting up to 25 pounds and multi-department training.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Basic computer skills

Retail technology experience

Herramientas

Smartphones & tablets usage

Descripción del empleo

Lowe’s is hiring a Customer Service Associate in Mentor, OH. You will greet customers, assist with product locations and checkout, and help maintain merchandise availability across departments.

The role requires customer-service aptitude, basic math and computer use, and the ability to stand for long periods. Some positions may involve lifting up to 25 pounds and multi-department training.