Customer Service Associate — Home Improvement Support

Lowe's; Springfield (OH); Hybrid; USD 18,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Springfield, OH. You will greet customers, help them find products, and process orders while delivering friendly, knowledgeable service throughout the store. The role involves stocking, checkout support, and occasional cross-training in other departments.

The position supports a team-oriented environment with flexible schedules and opportunities to grow through Lowe's benefits and training programs.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones/tablets
• Reading, writing and basic arithmetic
• Able to stand for extended periods
• Able to minimally lift 25 lbs

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock and replenish shelves as needed
• Process orders and deliveries accurately to meet expectations
• Cross-train in other store areas to support the team
• Guide customers through shopping or checkout and complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Reading/writing arithmetic

Prolonged standing ability

Lift 25 lbs

Tools

Smartphones and tablets

Job description

Lowe's is hiring a Customer Service Associate in Springfield, OH. You will greet customers, help them find products, and process orders while delivering friendly, knowledgeable service throughout the store. The role involves stocking, checkout support, and occasional cross-training in other departments.

The position supports a team-oriented environment with flexible schedules and opportunities to grow through Lowe's benefits and training programs.