Home Improvement Customer Experience Associate

Lowe's; Mentor (OH); Vor Ort; USD 19.000 - 25.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee; 

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe's is seeking a Customer Service Associate in Mentor, OH to warmly welcome customers and help them find the right home improvement solutions. The role involves assisting with product selection, stocking, and supporting store operations to ensure customer needs are met.

You will work across departments, gain exposure to multiple areas, and participate in training to grow your retail skills in a dynamic environment.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Communication

Multitasking

Bi-lingual

Tools

Point of Sale (POS)

Smartphones/Tablets

Jobbeschreibung

Lowe's is seeking a Customer Service Associate in Mentor, OH to warmly welcome customers and help them find the right home improvement solutions. The role involves assisting with product selection, stocking, and supporting store operations to ensure customer needs are met.

You will work across departments, gain exposure to multiple areas, and participate in training to grow your retail skills in a dynamic environment.