Customer Service Associate — Home Improvement (Part-Time)

Lowe's; Durham (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's in Durham, NC is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with locating items, stock shelves, and ensure customer needs are met throughout the day.

The role involves listening to customers, answering questions, and guiding them through checkout, with duties varying by department. Part-time hours may apply and benefits are available.

Qualifications

• 6 months experience using a computer.
• 6 months experience with retail technology (smartphones/tablets).
• Ability to lift 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to support service.
• Prepare department merchandise (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual

Communication

Reliability

Tools

Smartphones

Tablets

Job description

Lowe's in Durham, NC is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with locating items, stock shelves, and ensure customer needs are met throughout the day.

The role involves listening to customers, answering questions, and guiding them through checkout, with duties varying by department. Part-time hours may apply and benefits are available.