Customer Service Associate – Home Improvement (Flexible Schedules)

Lowe's; Town of Colonie (NY); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) matching

Associate Discount

Tuition assistance

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, help them locate products, and ensure a positive shopping experience in our home improvement stores. Roles span several departments, with daily responsibilities including assisting customers, stocking merchandise, and processing orders with accuracy and care.

In this role, you will interact with customers throughout the day, provide product guidance, and maintain an organized sales floor.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Customer service

Job description

Lowe's is seeking a Customer Service Associate to greet customers, help them locate products, and ensure a positive shopping experience in our home improvement stores. Roles span several departments, with daily responsibilities including assisting customers, stocking merchandise, and processing orders with accuracy and care.

In this role, you will interact with customers throughout the day, provide product guidance, and maintain an organized sales floor.