Customer Service at Home Improvement - Flexible Hours

Lowe's; Frisco (TX); Presencial; USD 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

10% Associate Discount

Track to the Trades program

Resumo da oferta

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will listen to customers, answer questions, assist with locating merchandise, and ensure orders and deliveries are accurate.

This role offers flexible schedules and growth opportunities, with benefits including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Customer service

Communication

Computer use

Reading & arithmetic

Prolonged standing

Lifting 25 lbs

Ferramentas

Smartphone or tablet usage

Descrição da oferta de emprego

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will listen to customers, answer questions, assist with locating merchandise, and ensure orders and deliveries are accurate.

This role offers flexible schedules and growth opportunities, with benefits including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount.