Customer Service Associate – Home Improvement (Flexible)

Lowe's; Bellingham (WA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to help customers find products and answer questions in-store. You’ll engage with customers, handle merchandise, and provide friendly, professional service throughout the day.

Responsibilities include stocking shelves, processing orders, and assisting in multiple departments as needed. The role supports a flexible schedule with benefits and learning opportunities; part-time options are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/​building materials)

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Retail tech

Communication

Tools

Smartphones

Tablets

Job description

Lowe’s is hiring a Customer Service Associate to help customers find products and answer questions in-store. You’ll engage with customers, handle merchandise, and provide friendly, professional service throughout the day.

Responsibilities include stocking shelves, processing orders, and assisting in multiple departments as needed. The role supports a flexible schedule with benefits and learning opportunities; part-time options are available.