Customer Service Associate — Home Improvement, Flexible Schedule

Lowe's; North Pembroke (MA); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist across departments, stock shelves, and process orders with accuracy, contributing to overall store performance.

The role offers flexible schedules and opportunities for growth within Lowe's, with a strong emphasis on customer service and teamwork.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying or outputting information).
• 6 months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to stand for long periods and lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas to improve service.
• Prepare department merchandise (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer literacy

Retail technology experience

Basic arithmetic

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist across departments, stock shelves, and process orders with accuracy, contributing to overall store performance.

The role offers flexible schedules and opportunities for growth within Lowe's, with a strong emphasis on customer service and teamwork.