Customer Service Associate — Home Improvement Expert

Lowe's Home Centers, LLC; Kansas City (MO); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company match 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers, assist with product selection, and ensure a smooth shopping experience across departments. The role involves helping customers locate merchandise, handling transactions, and occasionally loading items.

Flexibility to work across departments is a plus. The position emphasizes friendly service, problem solving, and teamwork in a fast-paced retail environment.

Qualifications

• Six months of computer experience (inputting, accessing, modifying, or outputting information).
• Six months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Ability to stand, sit, and perform duties as required by the role.
• Able to minimally lift 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Replenish stock by scanning shelves and restocking as needed.
• Process orders and deliveries accurately to ensure on-time pickup or delivery.
• Cross-train in other store areas to improve customer service.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers, assist with product selection, and ensure a smooth shopping experience across departments. The role involves helping customers locate merchandise, handling transactions, and occasionally loading items.

Flexibility to work across departments is a plus. The position emphasizes friendly service, problem solving, and teamwork in a fast-paced retail environment.