Customer Service Associate — Home Improvement Solutions

Lowe's; Hermitage (Mercer County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers find the right home improvement solutions and provide friendly, knowledgeable service. You will greet customers, answer questions, and guide them through products and services across various departments.

Role involves assisting with loading, stocking, and processing orders, while staying flexible to support store operations and ensure a positive shopping experience for every guest.

Qualifications

• Experience delivering friendly customer service and resolving questions.
• Ability to operate a computer and basic retail software.
• Comfort with stocking, merchandising, and general store duties.
• Flexibility to work in various departments as needed.

Responsibilities

• Welcome customers and assist them with finding products and services.
• Answer questions, process orders, and ensure on-time deliveries.
• Stock, organize merchandise, and support checkout flow.
• Cross-train in other store areas to improve service.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Tools

POS systems

Retail tech (phones/tablets)

Job description

Lowe's is hiring a Customer Service Associate to help customers find the right home improvement solutions and provide friendly, knowledgeable service. You will greet customers, answer questions, and guide them through products and services across various departments.

Role involves assisting with loading, stocking, and processing orders, while staying flexible to support store operations and ensure a positive shopping experience for every guest.