Customer Service Associate — Home Improvement Expert

Lowe's Companies, Inc.; Bedford (IN); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a part-time Customer Service Associate to assist customers with finding products and solutions for home improvement needs.

You’ll welcome customers, answer questions, and help them locate merchandise while maintaining organized displays and a friendly atmosphere. You’ll spend time listening to customers, answering questions, and assisting across departments; travel and scheduling vary by store, with opportunities to learn and grow within Lowe's framework.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Communication

Bi-lingual

Tools

Smartphone and tablet usage

Job description

Lowe's Companies, Inc. is seeking a part-time Customer Service Associate to assist customers with finding products and solutions for home improvement needs.

You’ll welcome customers, answer questions, and help them locate merchandise while maintaining organized displays and a friendly atmosphere. You’ll spend time listening to customers, answering questions, and assisting across departments; travel and scheduling vary by store, with opportunities to learn and grow within Lowe's framework.