Customer Service Associate — Flexible Home Improvement

Lowe's Companies, Inc.; West Hazleton (Luzerne County); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure a positive shopping experience.

Responsibilities vary by department and include stocking, processing orders, and supporting team members to deliver excellent customer service. The role offers part-time scheduling and benefits eligibility.

Qualifications

• Basic computer skills required for inputting, accessing, modifying information.
• Experience with common retail technology such as smartphones and tablets is preferred.
• Ability to read, write, and perform basic arithmetic for day-to-day tasks.
• Ability to stand, sit, and perform physical duties as needed for the role.
• Able to lift up to 25 pounds independently or with assistance as necessary.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed to keep displays organized.
• Process orders and deliveries accurately, ensuring on-time receipt of products.
• Cross-train in other store areas to support customer service goals.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Basic computer skills

Retail tech experience

Reading & arithmetic

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure a positive shopping experience.

Responsibilities vary by department and include stocking, processing orders, and supporting team members to deliver excellent customer service. The role offers part-time scheduling and benefits eligibility.