Part-Time Customer Service Associate – Home Improvement

Lowe's; Hanover (MD); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Educational support programs

Job summary

Lowe’s is seeking a Customer Service Associate in Hanover, MD to greet customers, help them find products, and ensure a smooth shopping experience. The role involves assisting across departments, stocking shelves, processing orders, and providing friendly service.

Ideal candidates will have basic computer and retail tech experience, strong math skills, and the ability to stand for long periods while lifting up to 25 lbs. This is a part-time position with benefits.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to perform duties with prolonged standing/sitting and other activities
• Able to minimally lift 25 lbs unassisted or with assistance

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other store areas to support customer service
• Prepare department merchandise per customer needs (e.g., tint/mix paint, cut/bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic math skills

Standing/physical stamina

Lifting 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe’s is seeking a Customer Service Associate in Hanover, MD to greet customers, help them find products, and ensure a smooth shopping experience. The role involves assisting across departments, stocking shelves, processing orders, and providing friendly service.

Ideal candidates will have basic computer and retail tech experience, strong math skills, and the ability to stand for long periods while lifting up to 25 lbs. This is a part-time position with benefits.