Part-Time Home Improvement Customer Service Associate

Lowe's; Hanover (MD); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Plan

Associate discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in the United States (Maryland). The role centers on welcoming customers, helping them find products, and delivering friendly service across departments like Appliances, Hardware, and more.

You may assist with loading merchandise and ensuring customer needs are met throughout the day. The position supports part-time schedules with robust benefits, including health insurance options, tuition assistance, a company match 401(k) and Employee Stock

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech familiarity

Basic math

Physical endurance

Lifting ability

Job description

Lowe’s is seeking a Customer Service Associate in the United States (Maryland). The role centers on welcoming customers, helping them find products, and delivering friendly service across departments like Appliances, Hardware, and more.

You may assist with loading merchandise and ensuring customer needs are met throughout the day. The position supports part-time schedules with robust benefits, including health insurance options, tuition assistance, a company match 401(k) and Employee Stock