Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Clarksburg (WV); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's Companies, Inc. in Clarksburg, WV is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. This part-time role emphasizes friendly customer interactions and efficient service throughout the store.

You will assist with locating merchandise, answer questions, and ensure customer needs are met while supporting various departments. This position offers flexible schedules and a path to growth within Lowe's.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Ability to stand/sit for extended periods
• Able to lift 25 lbs or more with/without accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly service
• Assist customers in locating and handling merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately for on-time fulfillment
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall)
• Guide customers through shopping or checkout
• Perform other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic math

Mobility/standing ability

Lifting 25 lbs

Job description

Lowe's Companies, Inc. in Clarksburg, WV is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. This part-time role emphasizes friendly customer interactions and efficient service throughout the store.

You will assist with locating merchandise, answer questions, and ensure customer needs are met while supporting various departments. This position offers flexible schedules and a path to growth within Lowe's.