Home Improvement Customer Service Specialist - Part-Time

Lowe's Companies, Inc.; South Charleston (WV); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in West Virginia to greet customers and help them find home improvement products. You will respond to questions, assist with locating merchandise, and ensure customer needs are met while supporting multiple departments.

Join a team that values friendly service, reliability, and teamwork. This part‑time role includes access to Lowe's benefits and programs described by the company.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand/sit for long periods and perform duties
• Minimally lift 25 lbs unassisted or with accommodation

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Down stock merchandise by replenishing shelves
• Process orders and deliveries accurately
• Cross‑functionally train in other store areas
• Prepare department merchandise per customer needs (e.g., paint, fittings, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic math

Physical stamina

Lifting ability 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in West Virginia to greet customers and help them find home improvement products. You will respond to questions, assist with locating merchandise, and ensure customer needs are met while supporting multiple departments.

Join a team that values friendly service, reliability, and teamwork. This part‑time role includes access to Lowe's benefits and programs described by the company.