Customer Service Associate: Flexible Shifts, Fast-Paced

Royal Farms; Shamokin Dam (Snyder County); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service and upholding brand standards. You will handle POS duties, assist customers, and help with food and beverage preparation while maintaining cleanliness and safety.

The role fosters teamwork and requires multitasking in a fast-paced environment, with emphasis on guest experience, product knowledge, and adherence to safety guidelines across shifts.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask effectively in a fast-paced environment.
• Learn and follow all safety processes and procedures.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Assist customers with product selection and inquiries.
• Handle POS transactions, including fuel and gift cards where applicable.
• Prepare and serve food/beverages per recipes and quality standards.
• Restock merchandise and maintain store cleanliness and safety.
• Follow safety, security, and operational SOPs and procedures.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service and upholding brand standards. You will handle POS duties, assist customers, and help with food and beverage preparation while maintaining cleanliness and safety.

The role fosters teamwork and requires multitasking in a fast-paced environment, with emphasis on guest experience, product knowledge, and adherence to safety guidelines across shifts.