Customer Service & Food Prep Associate — Flexible Shifts

Royal Farms; Heritage Valley (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership team in delivering friendly, efficient service and ensuring brand standards. The role covers food service, POS transactions, merchandising, and cleanliness to create a safe, welcoming customer experience.

Responsibilities include greeting customers, operating the register, preparing food and beverages, restocking, and maintaining a clean store.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, provide friendly, efficient service and product knowledge.
• Operate the register, process payments, and manage multiple payment methods; ensure drawer balance.
• Prepare made-to-order food and beverages accurately and quickly.
• Restock products, check expiration dates, and remove expired items as needed.
• Maintain cleanliness and safe store conditions; follow sanitation standards.
• Follow safety, security, and SOPs; support store leadership and brand standards.

Skills

Customer service

Multitasking

Teamwork

Independent work

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership team in delivering friendly, efficient service and ensuring brand standards. The role covers food service, POS transactions, merchandising, and cleanliness to create a safe, welcoming customer experience.

Responsibilities include greeting customers, operating the register, preparing food and beverages, restocking, and maintaining a clean store.