Customer Service Associate — Flexible Shifts & Fast-Paced

Royal Farms; Maryland; Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership with daily store-level tasks. You will engage customers with friendliness and professionalism while handling POS transactions, food service, and stocking.

This role emphasizes safety, cleanliness, and speed to deliver a great in-store experience. Ideal candidates are at least 16 years old, possess strong communication and teamwork skills, and can multitask in a busy environment.

Qualifications

• Must be able to communicate effectively with customers and colleagues.
• Strong customer service orientation and problem-solving skills.
• Able to work in a team and adapt to varying tasks.
• Capable of multitasking in a fast-paced retail setting.
• Willingness to follow safety procedures and SOPs.

Responsibilities

• Greet and assist customers with a friendly, efficient approach.
• Handle point-of-sale transactions and assist with fuel/gift card processes.
• Assist with food service, stocking, and store housekeeping.
• Maintain store cleanliness and safety, report hazards to leadership.

Skills

Communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership with daily store-level tasks. You will engage customers with friendliness and professionalism while handling POS transactions, food service, and stocking.

This role emphasizes safety, cleanliness, and speed to deliver a great in-store experience. Ideal candidates are at least 16 years old, possess strong communication and teamwork skills, and can multitask in a busy environment.