Customer Service Associate — Fast-Paced Retail & Team Impact

Goodwill Industries of Lane & South Coast Counties & Alaska; Eugene (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill Industries of Lane & South Coast Counties & Alaska seeks a Customer Service Associate to support donors, shoppers and coworkers at the Eugene store. The CSA handles front-end operations, donations and pricing, and helps maintain a clean, safe, and welcoming environment aligned with Goodwill’s mission.

The role collaborates with team members to meet production, sales and service goals, including POS transactions, donation processing, restocking and merchandising duties in a fast-paced

Qualifications

• Must be 16 years of age or older; 18+ to operate safety-sensitive equipment.
• Previous retail or customer service experience is a plus.
• No minimum education requirements.

Responsibilities

• Greet customers and donors, provide outstanding service.
• Operate POS system, handle transactions and balance cash drawers.
• Receive, sort, and price donated goods according to guidelines.
• Restock merchandise, create displays, maintain an organized sales floor.
• Keep shop areas clean, safe, and welcoming; follow safety procedures.
• Collaborate with team to meet production and sales goals.

Skills

Customer service

Communication

Retail experience

Tools

POS system

Job description

Goodwill Industries of Lane & South Coast Counties & Alaska seeks a Customer Service Associate to support donors, shoppers and coworkers at the Eugene store. The CSA handles front-end operations, donations and pricing, and helps maintain a clean, safe, and welcoming environment aligned with Goodwill’s mission.

The role collaborates with team members to meet production, sales and service goals, including POS transactions, donation processing, restocking and merchandising duties in a fast-paced